Help with IT

For detailed setup and usage guidance, or for other kinds of IT assistance please select a topic from those below.

Ask for help (staff)

Login to online forms

Software & applications

Microsoft Windows, Apple Macintosh, LJMU laptop support, Home use software, Security software, Facilities for disabled users

Printing, photocopying & scanning

Printing a document, Photocopying, Scanning, Web printing, Submit job to print room, Virtual Purse (ViP)

Disk storage

File share storage, file storage quotas and costs, File storage facilities, Virtual machine hosting, Email storage facilities

User accounts & security

Activating your account, Problems logging in?, Changing your password, Computing account security, Your Personal File Store

Email & mobile devices

Using Microsoft Office Outlook, Listserver mailing lists, Smartphones, Tablets & Activesync, 'Phones & video-conferencing

IT equipment

Staff IT purchasing, Disposing of unwanted IT equipment, Report a hardware fault, IT furniture guidelines

Connect to our network

JANET Eduroam, Wireless Access

Web publishing & collaboration

Content Management System, Personal web pages, Online surveys, Web Statistics for LJMU, RSS Feeds

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